Terms of Service

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing and using FineTopra at FineTopra.vip, you agree to be bound by these terms. If you do not agree, please refrain from using our offerings.

2. Contact Information

Address: 200 Bay St, Toronto, ON M5J 2J5, Canada

Phone: +14168137717

Business ID: 970630043

For questions, use our contact form.

3. Services

“Services” refers to custom fine-tuning pattern design and team collaboration consulting.

3.1 Scope

Services include project assessment, pattern development, and team implementation guidance.

3.2 Scheduling and Modification

Clients may request to reschedule or modify planned service sessions at least 3 days prior to a scheduled date. Changes are subject to availability.

3.3 Cancellation

Cancellation is free up to 48 hours before a scheduled session. Requests made within 48 hours of the session are not refundable, as preparatory work begins immediately upon confirmation.

4. Information Products

“Information Products” refers to digital guides, templates, and educational materials related to pattern fine-tuning.

4.1 Access

Access details are sent by email upon purchase.

4.2 Refunds

You may request a refund within 14 calendar days of purchase provided that no download or access has occurred. To request a refund, contact our support team. Approved refunds will be processed within 10 business days, via the original payment method.

5. Goods

“Goods” refers to physical items sold through FineTopra.

5.1 Shipping

Shipping terms are outlined at checkout.

5.2 Refunds and Replacements

Unused items in original condition may be shipped back within 30 days of delivery for a replacement or reimbursement. Customers are responsible for shipment costs. Approved requests are processed within 10 business days, using the original payment method.

6. Refund Policy

This section summarizes refund guidelines for Services, Information Products, and Goods.

• Services: Full reimbursement or session rescheduling is available if cancellation occurs at least 48 hours prior.
• Information Products: Refunds within 14 days if no access has occurred.
• Goods: Ship back unused items within 30 days for replacement or reimbursement.

7. Liability Limit

FineTopra is not liable for indirect or incidental damages arising from use of our offerings. Our total liability is limited to the amount paid by the client for the specific offering.

8. Changes to Terms

FineTopra may update these terms at any time. The latest version will be posted at FineTopra.vip.

9. Governing Law

These terms are governed by the laws of Ontario, Canada without regard to principles of conflict of laws.

10. How to Reach Us

For any questions, please visit our contact form or call +14168137717.